The Estate Agents Act 1979
The Act provides the legislative framework for estate agency practice and law.
EThe Property Misdescriptions Act 1991
The main intent is to ensure that all information given is accurate, and can be verified.
EPC
Every property for sale in the UK still requires an energy performance certificate.
Anti Money Laundering
The money laundering regulations aim to detect, deter and disrupt financial crime.
Cooling Off - part 1
‘Cooling Off’ is designed to protect the two parties in any financial transaction.
Cooling Off - part 2
The ‘Cooling Off’ period in more detail and timescales.
Data Protection
The Data Protection Act of 1998 covers any personal data gathered and processed by you and your company.
Bribary Act (2010)
In 2011 new legislation came into effect designed to eliminate corporate bribery across the European Union.
Introduction to Sales
The fundamentals of success are based around two premises; professionalism, and knowing your business.
Effective Time Management
The theory behind effective time management is completing low priority tasks as quickly as possible.
Knowing your Business
Knowing your business is another key to success as an estate agent.
Valuing and Listing a Property
Your marketing strategy determies the type of buyers who are likely to be interested in the property.
Marketing a Property
Once the listing has been completed, you can start to market the property.
Working with Buyers
The first thing that you should do is register their details and make a careful note of their requirements.
Sales Basics
To become an effective estate agent you must learn how to elicit relevant information.
Body Language and Listening
Allowing the client to talk is by far the most effective method of gathering useful information.
Applied Sales Technique
When you prospect, you sift through all the applicants on your books to find the right person for the right property.
Sales Techniques - Viewings
To achieve a successful viewing, you must first match the right buyers to the right properties.