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  • Guild Golden Rules
    7 Golden Rules to be applied in all your dealings as a professional estate agent.
  • Due Diligence
    A standard of working that governs our whole industry and its importance to you as an estate agent.
  • Property Ombudsman Scheme
    It is a legal requirement for estate agents to be registered with a third party redress scheme.
  • The Estate Agents Act 1979
    The Act provides the legislative framework for estate agency practice and law.
  • EThe Property Misdescriptions Act 1991
    The main intent is to ensure that all information given is accurate, and can be verified.
  • EPC
    Every property for sale in the UK still requires an energy performance certificate.
  • Anti Money Laundering
    The money laundering regulations aim to detect, deter and disrupt financial crime.
  • Cooling Off - part 1
    ‘Cooling Off’ is designed to protect the two parties in any financial transaction.
  • Cooling Off - part 2
    The ‘Cooling Off’ period in more detail and timescales.
  • Data Protection
    The Data Protection Act of 1998 covers any personal data gathered and processed by you and your company.
  • Bribary Act (2010)
    In 2011 new legislation came into effect designed to eliminate corporate bribery across the European Union.
  • Introduction to Sales
    The fundamentals of success are based around two premises; professionalism, and knowing your business.
  • Effective Time Management
    The theory behind effective time management is completing low priority tasks as quickly as possible.
  • Knowing your Business
    Knowing your business is another key to success as an estate agent.
  • Valuing and Listing a Property
    Your marketing strategy determies the type of buyers who are likely to be interested in the property.
  • Marketing a Property
    Once the listing has been completed, you can start to market the property.
  • Working with Buyers
    The first thing that you should do is register their details and make a careful note of their requirements.
  • Sales Basics
    To become an effective estate agent you must learn how to elicit relevant information.
  • Body Language and Listening
    Allowing the client to talk is by far the most effective method of gathering useful information.
  • Applied Sales Technique
    When you prospect, you sift through all the applicants on your books to find the right person for the right property.
  • Sales Techniques - Viewings
    To achieve a successful viewing, you must first match the right buyers to the right properties.

PUBLIC METHODS